Ergo-Industrial Seating Systems Inc. warrants its chairs including the pneumatic cylinder for as long as you own them, excluding normal wear and tear, foam, fabric and mechanisms, which are warranted for five years.

Full Warranty

Every chair we sell has its own warranty number affixed under the seat pan. We keep a database of all the chairs we sell, including all the specifications for each chair such as fabric color and caster type: we also take note of any customization, such as cutting the seat pan thinner or shorter. This information allows us to send out the right warranty parts as required and makes it easy for you to reorder the exact same chair if and when you want to. Warranty parts are sent out within 24 hours, allowing repairs to be made quickly in one visit.

Industrial Seating Limited Warranty

Ergo-Industrial Seating Systems Inc. (ergoCentric) hereby warrants all of its seating products against defects and functional failure of materials, for five years from the date of purchase. These warranties shall not apply to any products, which must be replaced because of normal wear and tear, negligence, abuse or accident, shipping damage, or product use other than in accordance with written instructions and warnings. ergoCentric makes no warranty that any of its products are suitable for any particular purpose and makes no other warranties, expressed or implied, other than those set forth herein. In no event shall ergoCentric be liable in either tort or contract for any loss or direct, special, incidental, consequential or exemplary damages. This warranty is based on an eight-hour workday only for users weighing up to 280 lbs.

Warranty Claims

Ergo-Industrial will repair or replace any product or materials, covered by this warranty, found to be defective or inferior within the warranted period. This warranty includes the cost of labour and shipping. Claims are to be made directly to ergoCentric or to the authorized dealer from whom the chairs were purchased. Product or materials for which claim has been made must be made available for inspection by an authorized ergoCentric representative.

Limit of Warranty

These manufacturer's warranties shall be valid only during the term of these warranties; and while the products herein warranted are in the possession of the original purchaser. The original purchaser shall mean the party, which first purchased the products for its own use whether from Ergo-Industrial or an authorized Ergo-Industrial dealer.